Privacy Policy

Information You Provide

Account Information: Name, email address, password, and profile preferences when you create an account.

Task and Productivity Data: Tasks, priorities, categories, deadlines, and productivity metrics you input into the system.

Communication Data: Messages, feedback, and support requests you send to us.

Payment Information: Billing details and payment method information processed through secure third-party payment processors.

Automatically Collected Information

Usage Analytics: How you interact with our service, features used, time spent, and productivity patterns.

Device Information: IP address, browser type, operating system, device identifiers, and technical specifications.

Log Data: Server logs, error reports, and performance metrics for service improvement and security.

Cookies and Tracking: Session cookies, preference cookies, and analytics cookies as detailed in our Cookie Policy.

Third-Party Information

Social Authentication: Profile information from Google, GitHub, or other OAuth providers you choose to use.

Calendar Integration: Calendar events and schedules when you connect external calendar services.

Third-Party Tools: Data from productivity tools and services you choose to integrate with DayMatrix.

Service Provision

Account Management: Creating, maintaining, and securing your user account.

Core Functionality: Enabling task management, priority setting, and productivity tracking features.

Personalization: Customizing your experience based on preferences and usage patterns.

Synchronization: Syncing your data across devices and platforms you use.

Service Improvement

Analytics and Insights: Understanding usage patterns to improve features and user experience.

Performance Optimization: Monitoring and improving service speed, reliability, and effectiveness.

Feature Development: Developing new features based on user needs and feedback.

Bug Fixing: Identifying and resolving technical issues and service interruptions.

Communication and Support

Customer Support: Responding to inquiries, providing assistance, and resolving issues.

Service Updates: Notifying you about important changes, updates, or security matters.

Marketing Communications: Sending relevant product updates and tips (with your consent).

Legal Compliance: Fulfilling legal obligations and responding to lawful requests.

Service Providers

Cloud Infrastructure: Hosting providers and cloud services that store and process your data securely.

Payment Processors: Secure payment handling services for subscription and billing management.

Analytics Services: Privacy-focused analytics tools that help us understand service usage.

Communication Tools: Email and messaging services for customer support and notifications.

Legal Requirements

Legal Compliance: When required by applicable law, regulation, or court order.

Safety and Security: To protect our rights, property, or safety, or that of our users or others.

Fraud Prevention: To investigate, prevent, or take action regarding suspected fraud or illegal activities.

Business Transfers: In connection with mergers, acquisitions, or sale of assets (with user notification).

User-Directed Sharing

Team Features: Data shared with team members when you use collaborative features.

Integrations: Information shared with third-party services you choose to connect.

Public Content: Any information you choose to make public through our service.

Technical Safeguards

Encryption: End-to-end encryption for data transmission and strong encryption for data storage.

Access Controls: Multi-factor authentication, role-based access, and principle of least privilege.

Network Security: Firewalls, intrusion detection systems, and secure network architecture.

Data Backup: Regular, encrypted backups with secure off-site storage and tested recovery procedures.

Organizational Measures

Staff Training: Regular privacy and security training for all personnel with data access.

Privacy by Design: Incorporating privacy considerations into all system design and development.

Incident Response: Comprehensive procedures for detecting, responding to, and reporting security incidents.

Vendor Management: Due diligence and contractual protections for all third-party service providers.

Retention Periods

Active Account Data: Retained while your account remains active and you continue to use our service.

Deleted Account Data: 30-day grace period for account recovery, then permanent deletion.

Support Communications: Retained for 3 years to maintain support history and improve service quality.

Legal and Compliance: Retained as required by applicable laws and regulations.

Deletion Procedures

User-Initiated Deletion: You can delete your account and data at any time through your account settings.

Automatic Deletion: Systems automatically delete data according to our retention schedules.

Secure Deletion: Data is securely overwritten and cannot be recovered once deletion is complete.

Backup Deletion: Data is also removed from backup systems according to our backup retention policy.

Access and Portability

Data Access: Request a copy of all personal data we hold about you in a readable format.

Data Portability: Export your data in structured, machine-readable formats for transfer to other services.

Account Information: View and download your account information, settings, and preferences.

Usage Reports: Access reports about your service usage and data processing activities.

Correction and Control

Data Correction: Update, correct, or modify any inaccurate or incomplete personal information.

Privacy Settings: Control how your data is used for analytics, marketing, and service improvement.

Communication Preferences: Choose what communications you receive and how you receive them.

Integration Controls: Manage connections to third-party services and data sharing preferences.

Deletion and Restriction

Account Deletion: Delete your account and all associated personal data permanently.

Selective Deletion: Delete specific types of data while maintaining your account.

Processing Restriction: Limit how we process your data in certain circumstances.

Objection Rights: Object to certain types of data processing, particularly for marketing purposes.

Types of Cookies

Essential Cookies: Required for basic service functionality, security, and user authentication.

Preference Cookies: Remember your settings, preferences, and customization choices.

Analytics Cookies: Help us understand service usage and improve user experience (anonymized).

Marketing Cookies: Used for relevant advertising and marketing communications (with consent).

Cookie Management

Browser Controls: Manage cookies through your browser settings and preferences.

Privacy Dashboard: Control cookie preferences through your account privacy settings.

Opt-Out Options: Easy opt-out mechanisms for non-essential cookies and tracking.

Third-Party Cookies: Information about cookies set by integrated third-party services.

Contractual Necessity

Account Management: Processing necessary to create and maintain your account.

Service Provision: Data processing required to deliver the core DayMatrix service.

Payment Processing: Processing necessary to handle subscriptions and billing.

Technical Support: Data processing required to provide customer support and resolve issues.

Legitimate Interests

Service Improvement: Analytics and research to enhance user experience and functionality.

Security Measures: Processing necessary to protect against fraud, abuse, and security threats.

Business Operations: Administrative processing for business management and operations.

Legal Compliance: Processing required to comply with legal obligations and regulatory requirements.

User Consent

Marketing Communications: Promotional emails and product updates (where consent is required).

Optional Features: Advanced analytics and personalization features you choose to enable.

Third-Party Integrations: Connecting external services and applications to your account.

Research Participation: Voluntary participation in user research and feedback programs.